New Zealand Telepermit Testing

TeleLab has been created to provide a cost-effective NZ Telepermit testing service for a wide range of products requiring approval for connection to the Public Switched Telephone Network (PSTN) and Broadband DSL networks in New Zealand. Our Telepermit Reports are endorsed by Spark New Zealand Ltd.

If ...
You need to get a landline telecommunications product approved for use in New Zealand, e.g. ADSL2+ or VDSL2 or SHDSL modem/router/gateway, telephone, fax machine, VoIP device, analogue or IP PBX, security dialler, etc

You need technical assistance regarding the Telepermit Approval Scheme operating in New Zealand,

You need a Company within New Zealand to hold the Telepermit and/or the EMC Compliance Folder on your behalf (we offer this service through our company Telco Approvals Ltd),
Then ...

Contact : Iain Whittet
Phone : +64 9 625 8200
Fax : +64 9 625 8200
Email :
Address : 870 Mt Eden Road, Three Kings, Auckland 1024 New Zealand.

My technical expertise includes 10 years design and manufacturing experience related to telecom products and their interface with the telecom network in New Zealand, plus over 25 years experience testing a wide range of products for Telecom/Spark Approval. Providing a cost effective solution to achieve compliance has always been part of the service we have offered.

Our cost structure starts with a minimum-cost preview which includes a few critical tests to give an indication of compliance.  This leads on to the evaluation stage which includes sufficient tests to identify all the problems and email a summary. This leads on to the full testing and reporting.

We promise a quality, user-friendly service and look forward to assisting you with your products for NZ Telepermit Approval.
Please call or email for further information or to discuss your specific requirements.

Current Price List

Product Testing Cost (NZ dollars, excluding GST tax)
Simple PSTN Phone - Cordless or Corded $2200 for PTC200
Feature PSTN Phone - Cordless or Corded
(eg with caller display, answering machine, etc)
$2400 for PTC200
Headset - Analogue or Digital - Corded or Cordless Analogue Headset: $1400 for PTC208
Digital Headset: $1400 for PTC208 or PTC220 Clause 8
Handset Hearing Aid Coupling Test $200 for AS/ACIF S040
(not mandatory for NZ)
System-Specific Telephone $1400 for PTC220 Clause 8; or PTC200
VoIP SIP LAN Telephone $1400 for PTC220 Clause 8
Analogue PBX or IP-PBX or similar device From $4800 depending on features and complexity. PTC220 and/or PTC200
Analogue PSTN FXO Module $2400 for PTC220 Section 6
Analogue PSTN FXS Module $2400 for PTC220 Section 5
SIP Trunking Module $2200 for PTC228 Transmission Tests
Fax Machine, Voiceband Modem, PSTN Security Product $2400 for PTC200
ADSL2+ Modem, Router, Gateway $2400 for PTC273
SHDSL Modem, Router, Gateway $2400 for Chorus C279
VDSL2 Modem, Router, Gateway $3400 for Spark PTC274 or Chorus C279 (includes all the ADSLxx testing)
ADSL2+ Filter $2200 for PTC281
VDSL2 Splitter $2800 for PTC285
ISDN Products Further testing may not be required if suitable reports are available from overdeas.
Discuss directly with Spark Access Standards.
Cell Phones, WCDMA(XT, and CDMA Discuss directly with Spark NZ Ltd.
Telepermit Processing/Holding.
EMC Compliance Folder Holding.
Please email for prices and conditions
* The testing does not include the mains-power safety requirements. If the power supply or AC adaptor does not already have safety approval then this will have to be tested separately by another laboratory.
*All prices are in NZ dollars and are exclusive of GST.

New Zealand Telepermit Approval Scheme


Most of the Public Switched Telephone Network (PSTN) in New Zealand is owned by Spark/Chorus. The Telepermit Approval Scheme is operated by Spark on behalf of both Companies.

Spark/Chorus does not permit the connection of any product to their Networks which has not been approved by them.

In brief, the approval requirements are;

The product shall not pose a safety hazard to the user or the Network.
The product shall be functionally compatible with the Network.
The product shall meet certain performance requirements.

Spark welcomes a diverse variety of products using its Networks but not at the expense of Network safety or user safety and satisfaction. Spark/Chorus will not modify its Networks to suit any particular product. If there is any incompatibility it is always the product which must be modified.

In general the approval requirements have a lot in common with those of the UK or Australia, and it is often found that a product which has been designed for markets such as these will have little trouble in meeting the New Zealand requirements, although there are a few technical issues which are unique to New Zealand.


Spark Specification PTC 200 : May 2006
For most analogue products (telephones, modems, facsimile machines, auto-diallers, etc) the approval requirements are detailed in Spark Specification PTC 200 : May 2006. This document is available from

Electrical Safety
Clause 2.8 of PTC 200 requires that the product comply with the electrical safety requirements of AS/NZS 60950. Spark will also generally accept an overseas test report to a recent edition of EN 60950, IEC 60950 or one of its derived Standards.

Network Interworking and Non-Interference Requirements
The numerous other test requirements within PTC 200 must be tested by a Spark-approved laboratory, of which there are two in New Zealand and several others overseas. TeleLab is the only one which is specifically dedicated to Telepermit testing.

Legal Requirements
A Telepermit can only be granted to a New Zealand resident person or organization. This is to ensure that all Telepermit holders are subject to New Zealand Law. Provisional applications are acceptable from overseas if the applicant is in the process of appointing a New Zealand representative who will undertake all the obligations and responsibilities of a Telepermit holder.

Some Relevant Documents

PTC 200 : NZ Requirements for Connection of Customer Equipment to Analogue Lines.
This is the test specification for telephones, modems, fax machines and all kinds of voice-band analogue products. Download from

TNA 102 : NZ Telecom Public Switched Telephone Network (PSTN) Analogue Line Interface.
This document describes the nominal characteristics existing at the service delivery point in a customer's premises on analogue lines connected to the PSTN and Spark Centrex system. Among other things, it gives details of the various signals and tones that the Network sends to the customer. Download from

PTC 208 : NZ Requirements for Headsets used in Telephony Applications.
This is the test specification for headsets connected to a telephone, headsets connected to a USB port, headsets connected to a LAN and any other type of headset which is used for telephony applications. Download from

PTC 220 : NZ Requirements for Private Voice Networks connected to the PSTN/ISDN.
This is the test specification for many VoIP products. Download from

PTC 228 : NZ Requirements for Private Voice Networks connected to the SIP Trunking Service.
This is the test specification for SIP-enabled IP-PBX customer equipment for connection to Spark's network to enable direct IP peering between the customer's private voice network and Spark's public voice network. In general, compliance with the applicable sections of PTC 220 is also required. Download from

PTC 273 : NZ Requirements for Connection of ADSL2+ Modem Products to the Spark Network.
This is the test specification for ADSL2+ modems, routers and gateways. Download from

PTC 274 : NZ Requirements for Connection of VDSL2 Modem Products to the Spark Wholesale Access Network.
This is the test specification for VDSL2 modems, routers and gateways for connection to the Spark Wholesale Access Network. It is an extension of the Chorus C279 requirements. Download from

PTC 281 : NZ Requirements for Customer-connected ADSL2+ Line Filters.
This is the test specification for ADSL2+ line filters. Filters are installed by the customer at each telco product except the ADSL modem/router/gateway. Download from

PTC 285 : NZ Requirements for VDSL2 Splitters.
This is the test specification for VDSL2 splitters. Splitters are high-performance filters. One splitter is permanently installed at the customers line connection point. The splitter separates the VDSL2 modem/router/gateway circuit from all the other wiring. No other filters are required. Download from

Chorus C279 : NZ Requirements for connection of Deployment Class Systems to Chorus Copper Local Loops.
This is the test specification for all families of xDSL modems/routers/gateways connected to a Chorus copper local loop. C279 calls up the appropriate requirements in the Interference Management Plan (IMP).

New Zealand Copper Local Loop - Interference Management Plan (IMP)
Download from the NZ Government's web site.
Part 1: Performance Requirements.
The Interference Management Plan (IMP) applies to Spark and to other Service Providers that use Chorus's local loop network as defined in Schedule 1 of the Telecommunications Act 2001 (i.e. "that part of Chorus 's copper network that connects the end user's building (or, where relevant, the building distribution frames) to the handover point in Chorus 's local telephone exchange or distribution cabinet (or equivalent facility)").
Part 2: Spectral Compatibility Determination Process.
Part 1 of this IMP requires that Service Providers that propose to deploy a system that is not within a Deployment Class use the Part:2 Spectral Compatibility Determination Process to determine whether or not the proposed system causes either Unacceptable Interference into a Basis System or Unacceptable Excess Power.
Part 3: Requirements for Deployment Class Systems.
This Part sets out the Deployment Classes and Deployment Rules for operation of Deployment Class Systems using the copper local loop. Deployment Classes are based on technologies that are common or expected to be used in the network. The technologies include ADSL1, ADSL2, READSL2, ADSL2+, HDSL, SHDSL, ESHDSL and VDSL2. There are extensive cross-references to the appropriate ITU-T Recommendations.

AS/NZS 60950 : Information Technology Equipment - Safety
This is the New Zealand and Australian test standard for electrical safety of telecommunications products.

Spark's Site
Click here to go to Spark's site for more details about NZ Telepermit.

EMC - Electromagnetic Compatibility - NZ Compliance Requirements

The trans-Tasman EMC arrangements consist of a set of technical standards and almost common regulatory processes for products supplied to the Australian and New Zealand markets. All the information you need can be accessed through the New Zealand Government website

How to comply? Follow the steps on the NZ Government's web site
Step 1: Ensure that your product complies with the appropriate test Standard(s). A list of the Standards is provided; also the Compliance Guide and Compliance Flowcharts.
Step 2: Prepare a product description
Step 3: Prove compliance through testing. Get the EMC test report(s) for the product. Overseas reports are generally acceptable. Ask the product manufacturer for the report(s), and permission to use them. The applicable EMC Test Standard is typically EN55022, CISPR22 or AS/NZS CISPR22. If the product incorporates an intentional radio transmitter (eg cordless phone or wireless router), also ask the manufacturer for the radio transmission reports.
Step 4: Make a Supplier Declaration of Conformity (SDoC). Download the SDoC Form. Note that the SDoC Form must be in the name of an NZ-resident person or an NZ Company.
Step 5: Create a compliance folder
Step 6: Apply for a Supplier Number. A Supplier Number is a registration number obtained from ERAC web site It is free of charge only if you are registering it to use for EMC purposes, not for Electrical Safety purposes. It authorises the holder to use the RCM compliance mark.
Step 7: Label the product. Label with the RCM logo if the product does not have any intentional radio transmissions (ie no WiFi, no DECT, no Bluetooth etc). Label with the text "R-NZ", and don't use the RCM logo, if the product has any intentional radio transmissions such as a WiFi LAN, DECT cordless phone, Bluetooth etc.

Legal disclaimer

The information, opinions and references on this web site must not be relied on as legal advice or regarded as a substitute for legal advice in individual cases.